Privacy Policy - PC Medic Help

Last Updated: March 2026

Overview

PC Medic Help respects your privacy. This policy explains what information we collect, how we use it, and how we protect it when you use our website or request technical support services.

Information We Collect

We may collect the following information when you contact us or request support:

Name, email address, and phone number
Information submitted through contact forms or email
Basic device information during remote support sessions
Website usage data such as IP address or browser type

Remote Support Sessions

When you request remote technical support, a technician may temporarily view your screen, system settings, or files in order to diagnose and resolve issues. Access only occurs with your permission and during the support session.

How We Use Your Information

Provide technical support and troubleshooting
Respond to service requests
Process payments when applicable
Improve website functionality
Communicate regarding your service request

Information Sharing

We do not sell or rent your personal information. We may share data only when necessary to:

Process payments through secure payment providers
Comply with legal requirements
Protect against fraud or system abuse

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and improve performance. You can disable cookies in your browser settings.

Data Security

We take reasonable precautions to protect your information, but no internet transmission or electronic storage system is completely secure.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you.

External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Policy Updates

This policy may be updated periodically. The latest version will always appear on this page.